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Refund Policy

Last updated: 1 November 2026

1. Nature of the product

Paid plans are sold and collected by 深圳市艾高贝信息技术有限公司. RongYida paid plans are digital goods: after payment you receive license rights (ad removal, higher quotas, optional offline features, etc.) delivered electronically via activation code or automatic bind.

2. No refund after sale

Except where mandatory consumer law requires otherwise, all software licenses and digital entitlements are non-refundable once payment succeeds and the license is issued or the account is upgraded. Because digital content can be copied or used immediately, we do not accept returns or exchanges.

3. Before you pay

Please confirm the plan, device type, and that one code binds one device (unless you buy dual-device). Try the free tier first if unsure.

4. Delivery failures

If payment succeeded but you did not receive activation, contact support with the order number. We will help restore the license; this is fulfillment support, not a refund.

5. Chargebacks

Unfounded chargebacks may lead to license revocation and collection of evidence with the payment provider.

6. Mandatory law

If your local law grants non-waivable withdrawal or refund rights for distance digital contracts, those rights apply only to the extent required. Contact us promptly with proof of purchase.

7. Contact

Refund or delivery issues: 6418917@qq.com · vip@xcopy.cn · QQ 6418917 · WeChat 6418917.